zwin 77 Terms and Conditions

General Provisions

1.1 Acceptance of Agreement

These Terms and Conditions ("Terms") form a legal agreement between the zwin 77 platform ("Platform" or "Service") and its users ("Members"). By accessing zwin 77 or using the service in any way, you are considered to have fully accepted these Terms.

1.2 Applicable Law

Applicable law will be followed in the interpretation and enforcement of these Terms. Should any dispute arise, both parties will first attempt to resolve it through discussion.

1.3 Language

The original version of these Terms is written in Bengali. If a translation is published in another language and there is a difference from the Bengali version, the Bengali version will be considered final.

1.4 Age Requirement

All services on zwin 77 are for persons aged 21 or older only. Registration by minors is strictly prohibited. Providing a false age during registration is a serious violation and may result in immediate account cancellation.

Account Registration and Eligibility

2.1 Registration Requirements

To open an account on zwin 77, the following conditions must be met:

• Must be at least 21 years of age.
• Must have an active and valid mobile number.
• Only one account may be opened under your own identity.
• Registration must be completed with accurate and complete information.
• Current address and identity document details must be correct.

2.2 Single Account Policy

Only one account is permitted per individual, household, or residential address. Creating multiple accounts under the same person's name or from the same device is prohibited. zwin 77 reserves the right to cancel all associated accounts and forfeit balances if multiple accounts are found.

2.3 Identity Verification (KYC)

At any stage of the registration or withdrawal process, zwin 77 may request a copy of a national identity card, birth registration certificate, or passport for identity verification. If the required documents are not provided, payment processing may be suspended or the account may be restricted.

Account Management

3.1 Login Credentials Security

It is your responsibility to keep your username and password completely confidential. Sharing login credentials with anyone else is prohibited. If you suspect your login details have been stolen or used without authorisation, change your password immediately and notify our support team.

3.2 Updating Account Information

If your phone number or payment method changes, update your account information as soon as possible. zwin 77 will not be responsible for payment delays or failures caused by outdated or incorrect information.

3.3 Account Inactivity

An account may be marked as inactive if there has been no activity for 180 days or more. The balance retention policy will apply to inactive accounts and the member will be notified by email.

Deposits and Withdrawals

4.1 Accepted Payment Methods

The mobile banking services currently supported for deposits and withdrawals on zwin 77 are: bKash, Nagad, Rocket, and Upay. Rocket is the mobile wallet service of Dutch-Bangla Bank.

4.2 Minimum Amounts

• Minimum Deposit: ৳500 (by any method)
• Minimum Withdrawal: ৳1,000 (by any method)

4.3 Withdrawal Processing Time

After verification is complete, withdrawal requests are generally processed within 30 minutes to 3 hours. This time may increase if KYC verification or a security review is required.

4.4 Payment Verification

All deposit and withdrawal requests go through zwin 77's internal verification process. The right to apply additional verification or a temporary hold on suspicious transactions is reserved.

4.5 Payment to Own Account

Deposits and withdrawals must be made from a mobile banking account registered in the member's own name. Transactions using third-party accounts are prohibited and may trigger a relevant investigation.

Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳10,000. For example, depositing ৳1,000 gives a ৳1,000 bonus for a total balance of ৳2,000; to withdraw any winnings from this bonus, a wagering requirement of ৳1,000 × 15 = ৳15,000 must be met.

5.2 General Bonus Terms

Each promotion has its own wagering requirement, validity period, and applicable game categories. If the wagering requirement is not met before the expiry, the bonus and any amount won from the bonus will be cancelled. Only bets on eligible games will count towards the wagering requirement.

5.3 Multiple Active Bonuses

It is generally not possible to have more than one bonus active at the same time. Before claiming a new bonus, the wagering requirement on the existing bonus must be completed or that bonus must be cancelled.

5.4 Bonus Abuse

If a member deliberately places low-risk or mathematically certain bets to gain bonus benefits, or claims bonuses through multiple accounts, this will be considered bonus abuse. In such cases, the bonus may be cancelled and the account may be suspended.

Betting and Gaming Rules

6.1 Finality of Bets

Once confirmed, a bet cannot be changed or cancelled. Reconsideration may only apply if a bet was not accepted due to a technical error.

6.2 Determining Results

In sports betting, results will be determined based on announcements from official or recognised sports bodies. In the event of any dispute, zwin 77's decision will be considered final.

6.3 Technical Issues

If a game is interrupted mid-way due to server or network problems, the bet amount is generally refunded. However, if the game's own rules contain a different provision, that will apply.

6.4 Maximum Win Limit

There may be a limit on the maximum amount that can be won from a single bet in certain games or betting markets. This limit will be stated on the relevant game or market detail page.

Prohibited Activities

The following activities are strictly prohibited on zwin 77:

• Creating an account using a false identity or another person's details.
• Operating multiple accounts.
• Placing artificial bets or transferring balances between accounts to gain bonus benefits.
• Exploiting technical vulnerabilities of the platform to gain unfair advantage.
• Using automated software, bots, or scripts.
• Harassing or defrauding other members.
• Using the platform for money laundering or illegal financial transactions.
• Attempting to breach the platform's security systems.

If any of the above activities are proven, zwin 77 reserves the right to permanently cancel the account and forfeit the associated balance. Law enforcement agencies may be notified if necessary.

Personal Data and Privacy

The method of collecting, storing, and using members' personal data is described in detail in our Privacy Policy. By completing registration, you are also considered to have accepted that policy.

8.1 Purpose of Data Use

• Identity verification and account management.
• Payment processing and fraud prevention.
• Sending relevant promotions and offers (if consent is given).
• Meeting legal and regulatory requirements.

8.2 Sharing Data with Third Parties

Members' personal data is not sold or transferred to third parties beyond what is required for payment processing or legal obligations. See our Privacy Policy for more details.

Responsible Gaming

zwin 77 believes that gaming is a form of entertainment, not a source of income. We encourage all members to play responsibly. For detailed guidance on this, please visit our Responsible Gaming section.

9.1 Setting Limits

Members can set their own daily, weekly, or monthly deposit and betting limits. This feature is available in the account settings.

9.2 Voluntary Break

If a member wishes to take a short or extended break from gaming, they can request to temporarily close their account. This request is processed through the support team.

9.3 Minor Protection

You are responsible for ensuring that minors (under 21) on your device cannot access zwin 77. Using parental control software is recommended.

Account Suspension and Closure

10.1 zwin 77's Rights

zwin 77 may temporarily or permanently close any account in the following circumstances:

• Violation of any clause of these Terms and Conditions.
• Suspicion of fraud, cheating, or money laundering.
• Registration with false information or maintaining multiple accounts.
• Instruction from a law enforcement authority.

10.2 Member Rights

Any member may request to close their own account at any time. Any valid balance may be withdrawn, subject to completion of the applicable wagering requirements, before the account is closed.

10.3 Forfeiture

If an account is closed due to a breach of the Terms and Conditions, bonuses earned and any winnings derived from them may be forfeited. Whether a valid deposit balance is returned will depend on the outcome of the investigation.

Limitation of Liability

11.1 Service Availability

zwin 77 aims to keep the platform available at all times; however, it may be temporarily unavailable due to maintenance, technical issues, or other reasons. No liability is accepted for any loss incurred during such periods.

11.2 Third-Party Games

The games on the platform are provided by various third-party developers. zwin 77's liability for issues arising from defects in their software is limited.

11.3 Types of Loss

To the maximum extent permitted by applicable law, zwin 77 is not liable for indirect, incidental, or consequential losses beyond direct financial loss.

Changes to Terms and Conditions

zwin 77 reserves the right to amend or update these Terms and Conditions at any time. For significant changes, members will be notified through their registered contact details and the "Last Updated" date on the page will be revised.

Continued use of the platform after an update will be considered acceptance of the new Terms and Conditions. It is therefore recommended to review this page before each visit.

For answers to common questions, you may visit our Frequently Asked Questions section.

Contact

If you have any questions about these Terms and Conditions or need clarification on any matter, please contact the zwin 77 support team: